Introduction
This Privacy Policy outlines how we, THESKINZONE, as the Data Controller, are committed to protecting your privacy and describes how we collect, retain, process, share, and transfer your personal data when you visit our website or application and use our services.
Personal data refers to any information that can either identify you as an individual or be indirectly linked to you. We may collect, retain, process, share, and transfer such data when you visit our website and use THESKINZONE services.
Data Controller Details
The following company is the joint data controller for personal data processed under this Privacy Policy and jointly undertakes the processing of personal data:
- Skin Zone Go Ltd
- Registration No.: 15146708
- Address: Intershore Suite, Room 105, Dowgate Hill Gate, London, United Kingdom, EC4R 2SU
For any issues related to the processing of your personal data or to exercise your rights under GDPR and Data Protection Act 1998, you may contact THESKINZONE at the following:
Personal Data We Collect From You
Basic Account Data
- First and last name
- Date of birth
- Steam user name
- Mobile phone number
- Email address
Usage Data
- Data collected directly and/or indirectly when you access and/or use our services through the application and/or website, including:
- IP address and location information (country, city, etc.);
- Device information (screen size, OS, browser information);
- OS information (name, version, language);
- Information sent by you via emails;
- Information provided during account top-up, including data necessary to process your orders with payment merchants;
- Cookies: We use cookies (text files placed on your computer) to personalize the service for you, analyze your use of our services, and improve our services and website functionality.
Payment and Purchase Data
- Personal data provided to top up your account and make purchases through THESKINZONE, such as your name, financial information, or cardholder data, is submitted directly to the payment service provider upon your consent.
- We may receive personal data from our payment partners, such as the payment sum, to enable us to send you invoices, process your payment, and provide you with your purchases.
Sharing Your Personal Data
We may disclose personal data to the following parties:
- Payment processors are retained to process payments for users of our services (companies may be located globally).
- Providers of hosting, maintenance, and security services retained to operate the website.
Data Retention
THESKINZONE retains and processes your personal data as long as your account exists, as necessary for our services' operation, or the period of consent as outlined in this Privacy Policy. Upon closing your account and/or at your request, we will delete and/or anonymize your personal data without undue delay, but not later than 30 days, unless we are legally allowed or required to maintain specific personal data in below circumstances:
- If there is an unresolved issue related to your account, such as an outstanding credit or unresolved claim and/or dispute.
- Where we need to retain personal data for legal, tax, audit, accounting, and other legal obligations, we will keep the necessary personal data for the period required by applicable law.
- Where necessary for legitimate business interests such as fraud prevention and maintaining user security.
Your Rights
Right to Access Your Personal Data
- You have the right to request a copy of your personal data and/or to know how we store and process it.
Right to Rectification
- You may ask us to correct or update your personal data if it is inaccurate.
Right to Erasure of Personal Data
- You may request us to delete all or some of your personal data if it is no longer needed if your consent has been withdrawn, or if there is no legitimate interest in further processing.
Right to Object
- You have the right to object to processing your personal data at any time based on grounds related to your particular situation.
- You may also object to your personal data being processed for direct marketing.
Right to Object to Automated Processing
- You have the right to request manual review of your personal data if you believe automated processing may not consider your unique situation.
Right to Data Portability
- You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
- You may also request that we transfer your personal data directly to another controller.
Right to Lodge a Complaint
- You have the right to file a complaint with a supervisory authority.
Personal Data Breach
If a personal data breach occurs and it is not addressed promptly, it may result in physical, material, or non-material risk to your rights and freedoms. Upon becoming aware of a personal data breach, we will notify the Information Commissioner without undue delay and, where feasible, within 72 hours of becoming aware of the breach. If such notification cannot be achieved within 72 hours, the reasons for the delay should accompany the notification without undue further delay.
Cross-Border Data Transfer
THESKINZONE may transfer personal data to data controllers and processors for the purposes outlined in this Privacy Policy.
Changes to This Privacy Policy
We may amend this Privacy Policy from time to time. We will post any changes related to the Privacy Policy and, if the changes are significant, notify you via email. We encourage you to review our Privacy Policy before using our services and/or accessing the website.
Children's Privacy
Our services are strictly for users who are 18 years of age or older. We do not knowingly collect or solicit personal data from any user under the age of 18. If we discover that we have collected personal data from a user under 18, we will promptly delete the account and respective personal data in accordance with applicable legislation. If you are a parent or legal guardian and believe we may have collected or processed personal data from a child under 18, please contact us.